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Home > Downloads/Support > Windows 8/10 and Error 13
 
Windows 8/10 and Error 13

Symptom: Customers install a book and are able to open and run it one or more times. Subsequent attempts generate Error 13 - Type Mismatch.

Cause: Windows update 8.1 has an undocumented feature whereby newly placed restrictions in the Registry cause some values, when read, to be blank - even though they were written correctly.

Many thanks go out to Atty Michael Ray Smith of Smith Rayl Law Office, LLC. His patience in tracking down and debugging the issue aided immeasureably. His website can be found here.

The issue has been resolved for all products listed below.
Follow the directions carefully.
How to fix Error 13:
  1. Make certain that the Title and Release # (below) match what you have on your Pc. You can verify this information by launching the book and getting the Title and Release # from the splash screen. Every Release # of every book is different. If you need a Release # for your book that is not listed, please contact us and we will do our best to make it happen.
  2. Go into your Control Panel and un-install all instances of the book in question from your Pc. FAILURE TO DO THIS WILL CAUSE THE FIX TO BE INEFFECTIVE.
  3. Click the Download link next to the Title you need. Once it has downloaded, go to your Downloads folder and move it to your DeskTop. Then, find it on your Desktop and double-click to install the book. If Windows SmartScreen comes up, click 'More Info' and then click 'Run Anyway'.
  4. Allow the install program through any security warnings. Once the installation starts, just follow the prompts.
  5. Now that the book is re-installed, open it and all should be fine. If you had previously entered an unlocking code to have unlimited access, you will need to re-enter it. If you can't find it, give us a call and we will be happy to give it to you again. Our number is 800-299-0202. We are open M-F 8am - 5pm CST.

Products that contain the Error 13 Fix

TITLE

RELEASE #

Adm. License Revocation Manual5Download
Automobiles8Download
Bankruptcy Handbook14Download
Bankruptcy Handbook16Download
Business Owner's Legal Gd.19Download
California Depositions5Download
Damages8Download
Depositions7Download
Discovery8Download
Elder Law5Download
Employer's Legal Guide16Download
Estates and Trusts12Download
Evidence8Download
Extraneous Offenses8Download
Federal Reversible Errors18Download
Limited Liability Companies14Download
Limited Liability Companies15Download
NonProfit Corporations3Download
OSHA8Download
Premises Liability8Download
Protecting Your Assets5Download
Real Estate & Title Documentation19Download
Real Estate Tax Guide18Download
RICO18Download
Simple Dispute Resolution2Download
Social Security Disability Practice3Download
Tax Guide - Buy/Sell a Business18Download
Tax Manual - Choose Best Bus.3Download
TCDFA18Download
Texas Automobiles7Download
Texas Corporation Law12Download
Texas Damages8Download
Texas Depositions8Download
Texas Discovery7Download
Texas Employer's Legal Guide9Download
Texas Erisman's 56Download
Texas Evidence8Download
Texas Motion Practice Handbook11Download
Texas Motions in Limine2Download
Texas Premises Liability8Download
Texas Probate15Download
Texas Probate16Download

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