Knowles Publishing, Inc.
Phone: 800.299.0202 or 817.838.0202    Fax: 866.326.5896
 Please take note of our new address:
4100 Felps Dr. Ste D | Colleyville, Tx 76034
 Have Windows 8/10 and getting Error 13? Click here!
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Home > Support > Allow Remote Control
Allow Remote Control
Knowles has the ability to to provide Remote Control support, allowing our support staff to solve complex tasks in a very short amount of time. We use RingCentral Meetings. This solution defaults to View-only mode (you will see our screen first), so we cannot do anything on your Pc unless given permission.
All it takes is about 2 minutes to get set up, and then you can sit back and watch us go to work!
Click this link to install RingCentral Meetings. Then call 800.299.0202, ask for Tech Support, and we will give you the Meeting ID to join. Too easy.

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